Workshops and Keynotes

Interested in booking Diane Moore for a conference speaking engagement or in-house seminar? Here's a list of her most popular seminars and programs along with comments from participants at previous presentations.


Careerabilities © : Skills Office Professionals Need to Succeed in the 21st Century

A well-rounded set of skills is essential to your success as an office professional. Ensuring that you have a solid set of competencies will bullet-proof your career and help you to be employable during times of economic downturn and qualified for opportunities that come your way during periods of economic growth. This interactive session, which is based on Diane Moore's newly published book, will:
  • Provide you with a complete list of the skills you need to succeed in your career as an administrative specialist.
  • Help you to give your skills a comprehensive check up in order to find and build on your strengths, and flag areas where improvement is needed.
  • Jump start your professional development plans and prepare you to meet the future with competence and confidence.

Comments from the audience of 50 participants who attended this session at the Five College Office Professional Conference in Massachusetts in 2002 included:
"This session was very thought-provoking and has inspired me to work on strengthening my skills."
"Diane's presentation style is both informative and inspiring."
"I found the exchange of ideas from other participants very helpful."

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Writing a Dynamite Résumé

Is a career move or job change in your future? This session will help you to blow the dust off your résumé and bring it up to date using the latest tools and techniques in résumé-writing. Participants are encouraged to bring their most recent résumé to this hands-on workshop. In this seminar, you will:
  • Identify the skills you need to emphasize on your résumé as an administrative specialist.
  • Discover the essential elements that employers look for when evaluating résumés.
  • Learn how to write your résumé in an "accomplishments-based" format that will ensure you stand out in the crowd.

Comments about this presentation from an audience of 50 participants at the St. Clair West Employment Resource Centre in June 2002 included:
"Diane's presentation was dynamic and her contribution was insightful and inspiring."

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Juggle Struggle: Balancing Work and Family

Are you running your life, or is life running you ragged? Do you need some new ideas and strategies for improving the balance in your life between work and family responsibilities? This 90-minute interactive session will help you to:
  • Get focussed on what is really important in your life.
  • Evaluate your current balancing act and identify areas for improvement.
  • Set goals to regain a healthy balance in your life (including time for you!)

What audience members at the 2000 Ontario College Administrative Assistants Conference said about this presentation:
"All participants agreed that Diane presented the material in an interesting and professional manner. They felt her presentation met their expectations. In response to the final question, 'Would you like to see a similar workshop offered at a future conference?' all indicated that they would. Congratulations, Diane!"

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Creating a Professional Portfolio:

A New Tool for Career Success

Do you want to make an outstanding impression the next time you apply for a job, ask for a pay increase, or have a performance appraisal with your boss? Consider creating a professional portfolio! Portfolios have gained popularity in recent years as a new way for job seekers to stand out in the crowd of applicants. In this seminar, you will learn:
  • What a professional portfolio can do for your career.
  • How to prepare a portfolio that will reflect your skills, credentials, and achievements.
  • How to use your portfolio effectively in job interviews, performance appraisals, and salary negotiations.

What audience members at the 2001 Convention for the International Association of Administrative Professionals said about this presentation:
"Based on a 10-point scale with 10 being the highest score, the overall rating for all convention educational sessions was 8.33. The average score from Diane's session was 8.71."
Comments from the audience of 250 participants included:
"She was very knowledgeable and upbeat. Helped us bring out our ideas and really get involved in the session."
"Diane did a great job showing how good we really are and can be."
"Diane put together a very informative session--she answered many questions and kept a good sense of humour."
"Diane was very knowledgeable--would like to hear her speak more."

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Personality Dimensions © : Understanding Personality Styles in the Workplace

Do you ever wonder why you get along so well with some people, yet find others so hard to work with? Would you like some new tools for communicating more effectively with your boss, colleagues, and customers? Using the Personality Dimensions © model in this session, you will enjoy a fun and interactive approach to understanding your own behaviour, strengths, needs, and motivations, and those of the people you work with. In this session, you will:
  • Use the Personality Dimensions © model to understand how your own personal style influences your behaviour and communication style in the workplace.
  • Understand how different combinations of personality styles affect a team's ability to communicate and make decisions.
  • Learn strategies for working and communicating more effectively with all personality styles, particularly in conflict situations.

Comments from the audience of 55 participants who attended this session at the Five College Office Professional Conference in Massachusetts in 2002 included:
"This session really helped me to understand myself better."
"I developed a better understanding of how to interact with other people in the office."
"This session was interesting and fun--should be required of every team that works together."

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